Yes, we ship worldwide! Standard shipping is $5 USD for orders to the US, Canada, and Australia, and $7 USD for most countries in Europe, the Americas, Asia, and Africa.

If standard shipping is not available for your destination at checkout, expedited shipping may be the only available option. Expedited shipping is typically provided via DHL, FedEx, or UPS and costs $35 USD.

We also offer free standard shipping on orders over $35 USD to the US, Canada, and Australia, and on orders over $45 USD to Europe and Asia.

We typically process orders within 2–3 business days. Once your order has shipped, you’ll receive a shipping confirmation with tracking information.

Estimated transit times are available at checkout and vary depending on your destination and shipping method. Please note that delivery estimates are provided by the carrier and are not guaranteed.

If you have any questions about your shipment, you can contact us using the form below.

If your tracking shows that your package has been delivered but you haven’t received it, we recommend checking with household members or neighbors first, as packages are sometimes left in a nearby location. Carriers may also occasionally mark a package as delivered before it actually arrives.

If you’re still unable to locate your package, please contact the carrier directly, as they may be able to provide additional delivery details.

If you need further assistance, you can contact us using the form below.

If your package appears to be lost in transit, please contact us so we can assist you with filing a claim with the appropriate carrier.

Once the package has been confirmed as lost, we’ll be happy to arrange a replacement or refund.

We do not offer custom orders at this time.

Yes! We welcome wholesale and reseller inquiries. If you’re interested in carrying our products, please contact us using the form below and tell us a little about your business and what you’re looking for. We typically respond within 1–2 business days.

If clay is sticking to your cutter, try applying a light dusting of cornstarch to the clay surface or dipping the cutting edge of your cutter into cornstarch before cutting.